Returns & Exchanges

At MYFITNESS, we strive for 100% customer satisfaction with our nutritional products. Due to the perishable nature of our items, we offer a 14-day return window for unopened products or a full replacement for items damaged during transit.

Return Process

• 1.
  Initiate Request

  Contact our support team within 14 days of delivery with your order number and a brief explanation of the issue.

• 2.
  Verify Product Condition

  Ensure the food seal is intact and the original packaging is undamaged to qualify for a standard return.

• 3.
  Ship the Item

  Securely pack the product and use the prepaid shipping label provided by our team to send the item back to our warehouse.

• 4.
  Receive Refund or Exchange

  Once our quality control team inspects the return, we will process your refund to the original payment method or ship your replacement within 3-5 business days.